Frequently Asked Questions

You can login to your Therapeutic Guidelines account online or via the mobile app with your username and password. For more information about mobile app installation check out this guide. If your access to Therapeutic Guidelines is provided by your place of work or study, you will need to login using your institutions preferred method of authentication. See the Therapeutic Guidelines user guide for authentication methods for institutions or contact your institutional administrator to learn more.

Therapeutic Guidelines is accessible via Windows (XP, Win7, Win8 , Win10 and Win 11) and Macintosh OSX (version 10.6 or later). All that is required to access Therapeutic Guidelines online is a fully featured web browser.

For optimal functionality with Therapeutic Guidelines, we recommend that you use the latest version of Chrome, Firefox, Microsoft Edge or Safari. If you are using an older browser, some of the pages and tools may not function properly.

If you login to Therapeutic Guidelines using an email address and password then clearing your browser or application's cache can fix display issues and improve performance. If a problem persists after clearing your browser or application's cache, please contact IT Support at support@tg.org.au.

Here's some helpful how-to guides: Safari users, Chrome users, Microsoft Edge users, and Samsung users.

• Single user subscription: recommended for individual healthcare practitioners.
• Institutional subscription options: recommended for general practice, community pharmacy setting and all other organisations with more than 2 users.

The number of licences purchased should reflect the number of healthcare practitioners accessing Therapeutic Guidelines regularly.

We accept Visa, MasterCard, and American Express and PayPal for subscriptions purchased online. If ordering over the telephone we accept Visa, MasterCard, and American Express.

The online purchasing system uses is PayPal. With PayPal, your credit card details are encrypted and transmitted securely from the Therapeutic Guidelines website to PayPal. Therapeutic Guidelines does not have direct access to full credit card numbers.

Subscribe
To subscribe, visit app.tg.org.au via web browser and select your preferred subscription. Therapeutic Guidelines offers annual (12-month) subscriptions only. Single user accounts can only be purchased online via a web browser on a computer or laptop. For a single user subscription please select your subscription type, click the ‘add to cart’ button and proceed to checkout to complete your online payment. Note: To subscribe online you must use a web browser on a computer or laptop. Currently, no online payment options are available via mobile devices.

To get an institutional subscription complete the online enquiry form via app.tg.org.au or contact our Sales Team via sales@tg.org.au or calling +61 3 9329 1566. For any additional questions about subscription options, contact our Sales Team.

Renew
You can renew your single user subscription online. To renew, login to your Therapeutic Guidelines account on a computer or laptop. Go to My Account and select My Subscriptions and then click the Renew button to make an online payment. You can renew your subscription three months prior to expiry. Note: To renew online you must use a web browser via a computer or laptop. No online payment options are available on mobile devices.

If you encounter an error, please contact our IT Support Team by emailing support@tg.org.au or calling +61 3 9329 1566.

To renew an institutional subscription (2+ licences) please contact our Sales Team via sales@tg.org.au or calling +61 3 9329 1566.

• New subscribers: the subscription will expire one year from the date of purchase.
• Renewing subscribers: Your subscription will be renewed based on the date of expiry, not the date of payment.

We ask that if possible, Therapeutic Guidelines purchases are completed online. For some customers, including those with 2+ licences, this will not be possible. Our customer service team are available to assist you. You can either complete the enquiry form , reply directly to a renewal notification (if you are a renewing customer) or phone our office on 1800 061 260. Note: office hours are 9 am to 5 pm Monday to Friday.

You can purchase a Therapeutic Guidelines subscription via our website (all purchases are in AUD). If you are interested in purchasing a Therapeutic Guidelines book, international customers should contact us.

Please complete our enquiry form and our friendly team will send you a pro-forma invoice. Note, your subscription will not be renewed until the invoice is paid in full.

All Therapeutic Guidelines subscribers are sent an email with their tax invoice once payment has been processed. If you have purchased a book, your invoice will be shipped with your order.

Click on the Log in button in the top right-hand corner of our home page. Click on the link beside ‘Forgot your password?’ and enter your email address. You will be sent a link to reset your password.

You can update your contact details when you login to Therapeutic Guidelines. Select your account name from the ‘My account’ drop-down list. You can then click on ‘Edit details’ in the ‘My details’ tab.

If your email address has changed, we request that you complete the contact us via the Therapeutic Guidelines website (including both old email and new email) and our customer service team will update your details. Note: you cannot update your email address in your Account area; it must be updated by our customer service team.

Multi-user subscriptions are no longer available. Our customer service team are available to assist you with transfering to a institutional (2+ licences) subscription. Your can contact the Sales Team via the enquiry form , or phone our office on 1800 061 260. Note: office hours are 9 am to 5 pm Monday to Friday.

Therapeutic Guidelines exists to promote best practice patient care. Due to rapidly evolving evidence that results in important practice changing updates, content is revised more frequently. As a result, digital access methods are preferred, and most guidelines are no longer available in book format.

The following titles are still available for purchase in book format: Ulcer and Wound Management and Palliative Care. To order a book, complete an order form.

Book orders are shipped weekly. When your book order has been processed you will receive a notification from Australia Post with an estimated date of delivery. Express postage and international postage options are also available at additional cost. Please contact us for more information.

Therapeutic Guidelines are written principally for prescribers to provide clear, practical, succinct and up-to-date therapeutic information for a range of diseases.

The Guidelines are characterised by their:

• Independence: Therapeutic Guidelines is independent of government and commercial interest. To protect and maintain this independence a policy on conflict of interest is in place and directors, members of the company and members of the expert writing groups are all required to provide interest statements.
• Comprehensiveness: The Guidelines cover all common disorders seen in general practice.
• Authority: The Guidelines present independent information on best practice, which is a distillation of current best evidence interpreted by experts.
• Accessibility: The Guidelines are easy to use with therapeutic advice categorised according to diagnosis.
• Currency: All topics are reviewed and updated on a regular basis.

Therapeutic Guidelines are widely respected and are an accepted part of the Australian medical culture. They are used in all Australian medical and pharmacy schools, and extensively in public and private hospitals and in community medical and pharmacy practices.

These guidelines are an acceptable basis for management of patients, but there may be sound reasons for modifying therapy in certain patients or specific institutions. The complexity of clinical practice requires that users understand the individual clinical situation and exercise independent professional judgment when basing therapy on these guidelines. Particularly in complicated situations, these guidelines are not a substitute for expert advice.

These guidelines do not provide comprehensive drug information. Prescribers should consider the particular harm–benefit profile of a drug in each patient, taking into account adverse effects, contraindications, the potential for drug interactions and other drug characteristics.

Therapeutic Guidelines are written principally for prescribers to provide clear, practical, succinct and up-to-date therapeutic information for a range of diseases. They are based on the latest international literature, interpreted by some of Australia’s most eminent and respected experts, with input from an extensive network of general practitioners and other users. Therapeutic Guidelines represent the essence of current available evidence. Read more about guidelines development.

You can get the latest content and product updates by subscribing to our updates and news. Subscribe now. Those with an active Therapeutic Guidelines subscription will receive news and content updates as they are published. If you want to get updates via socials media, you can also join us on Instagram, X (formerly Twitter), LinkedIn or Facebook.

Therapeutic Guidelines is updated several times each year with new content and functionality.

A published date is included at the bottom of each topic page, which indicates when this topic was last reviewed in full. If a topic has had specific updates since publication, an amended date is also included.

The dosing regimens in the text generally apply to nonpregnant adults of average size; higher or lower doses are appropriate for some patients. Children’s doses have not been assessed for suitability in neonates; when doses are given for neonates, they apply to full-term neonates only, unless otherwise specified.

Where more than one drug regimen is listed for an indication, the number next to the regimen shows its place in therapy (eg 1 for first-line therapy, 2 for second-line therapy). Drugs that are equally appropriate for a given indication are marked with the same number.

The drug index only lists drugs that are part of a full dose recommendation (shown in a blue panel in Therapeutic Guidelines). If your drug does not appear in the drop-down list, try using the main search box.

If you are using Therapeutic Guidelines online, feedback can be sent directly to Therapeutic Guidelines by clicking on the ‘Envelope’ icon at the top of the topic or section that you wish to comment on. If you are a book user, send an email to: feedback@tg.org.au. All comments will be logged and you will receive a response if requested.

See How to cite content published by Therapeutic Guidelines.

Australian Prescriber is a free, independent, peer-reviewed journal providing critical commentary on drugs and therapeutics for health professionals. Since 1975, the journal has evolved and grown, and a subscription now includes access to the Australian Prescriber Podcast.

As an independent review of therapeutics, Australian Prescriber aims to provide expert, balanced, impartial, reliable and up-to-date information for its readers by reviewing recent evidence where therapy is evolving and updating readers on therapeutics in their own and other fields.

The Editorial Advisory Committee meets face to face six times a year to commission, review and approve all material for publication. It considers suggestions for articles from the Stakeholder Network, readers, and a wide range of stakeholders, then invites authors with particular expertise to write articles for Australian Prescriber. Read more about the production of Australian Prescriber.

The journal is published online every two months and the podcast drops a new episode every two weeks diving into some of the articles published by Australian Prescriber.

Australian Prescriber is now a major RACGP CPD partner and that means RACGP members can track and claim CPD hours by reading Australian Prescriber articles. Articles marked with the CPD for RACGP logo include questions that can be completed for 2 hours of CPD (1 hour of Educational Activities and 1 hour of Reviewing Performance). If you are not an RACGP member you can still self-report CPD through your college or institution. Visit our website for more on claiming CPD through Australian Prescriber.